This year we are partnering with Reviews.co.uk to gather customer feedback. You can view all the feedback on our Reviews.co.uk page, or by using any of the review widgets on our website.
Our customers are also increasingly using Facebook, Twitter & Instagram to give us their feedback, so rather than us re-create them here, why not take a peek at our social media feeds to see more of our Chococo world with both comments & photos from our customers.
During 2016 and 2016 we worked with Trustpilot to ask customers for feedback of our online service, so you can take a look at our reviews on our Trustpilot page.
Visited your new Winchester shop at the weekend and just wanted to say it was fantastic - lovely chocolates and treats and above all really friendly and helpful staff, we travelled a long way to visit you but it was certainly worth it and we will be back.
Jane - 2014
Some of the best chocolate I've ever tasted in my long career as an unofficial chocolate critic
Hannah - 2014
Great to see the brilliant @Chococotweet selling in Lakeland
Scrummymummy82 - Twitter 2014
I received a box of your v unique chocolates for Christmas and was delighted with them... I will be raving about you from now on.
The best chocolatey experience ever in your new Winchester shop!
Simon - 2013
Without doubt the best chocolates in the world ever!!!!
Liz - 2013
Brilliant service!! I ordered 2 x fish n chips yesterday at 9am to be delivered to 2 different addresses. Both arrived by lunchtime today. Thankyou very much.
Jane - 2012
Just a little note to say thank you for the AMAZING chocolates!
We are demolishing them as I type – they are honestly the best chocolates I have ever eaten. They are disappearing rapidly though!
Alicia - 2012
Yes they are easily the best chocolates i've ever had...!! Good find!
Sarah - 2012
My wife bought me one of your chocolate Easter Eggs for Easter. I thought I should mention what an excellent product it is and it is without question the best chocolate Easter egg I've ever eaten. I am 42 so I have eaten a few. I am not one for leaving comments but I think you should know. Thanks.
Grant - 2012
We spent a wonderful christmas with your chocolates, a box for each family and the new advent calendar for grandson. All of the highest quality.
Barbara - 2012
Just received a phone call, here in Canada, from my sister to thank me for your marvellous chocs. They arrived by post first thing this morning and by the time she phoned me at 1pm Dorset time she had consumed all but three!
Lyn - 2012
Sooooooo fantastic! As an addicted chocoholic I cannot praise your chocs enough. Gone are the days of "making do" with my home-town hand-made chocs - I shall just have to indulge less often but enjoy the far superior quality offered in your marvellous selection boxes. What a shame your website doesn't have "smellability"!
Catherine - 2012
brilliant service, thought I had left it too late for Weds delivery, many thanks, I shall definitely recommend you and order from you again!
Gail - 2012
Wow! On my way through Heathrow to catch a flight, I was really needing some dark chocolate. I found your Dark on Dark Chocolate Bar and bought it. Oh, my! It was positively the best chocolate bar I have ever eaten. Thank you!
Sherry - Sept 2011
I have loved your chocos for years now and after tasting them again on Sunday at the Feast of Dorset think they have just got better and better. Well done to both of you and I wish you good fortune and your wonderful products
Lynne - Sept 2011
I managed to get over to Chococo yesterday and Kay looked after us fantastically!
We had our usual coffee and cake (I tried the ginger marble cake - absolutely delish!!!), and then ventured into the shop to stock up on some chox!
Sarah - June 2011
Deborah - June 2011
"My sons had never been to Chococo before so we were so excited to be able to introduce them to the world of Chococo!
They had the Brilliant Brownies and a coffee. Dawn served us and looked after us all, and she was as lovely and bright and cheerful as always.
The complementary chox went down a treat and I felt very indulgent!
Please thank all the team for their continued high level of service"
Sarah - June 2011
"Your chocolates are (and I really mean this) the best I have ever tasted"
David - April 2011
"I was most impressed with my advent Chocolate Box, a tasty and surprising present, (beautifully presented too) you have converted me to chocolate! Thank you"
Barbara - Jan 11
"Just to say a big thank you for sorting this out for me. All the goodies look absolutely terrific and I have to admit to sneaking a pudding ! They are absolutely delightful and taste utterly gorgeous and our clients are thrilled with them."
HMV - Corporate Client Dec 10
"I just wanted to contact you to say thank you for several wonderful hot chocolates, some seriously delicious chocolates and cake....oh and not forgetting some wonderful relaxation time whilst on holiday! Your shop and cafe is a pure gem in Swanage and I can't wait to come back again. I will definately be ordering online from you. You are now my number one favourite chocolate ...not an easy task to achieve...congratulations!!"
"I have just recieved (and tasted) the box of chocolates that was my prize for entering a competition in country living. Just wanted to say thank you. The chocolates are fantastic and are delicious with morning coffee. What a treat!"
Julie - Aug '10
"Fantastic chocolates. I think I will cancel the monthly order I have with another company as yours are far and away the best tasting."
Pauline - Aug '10
"We enjoyed a lovely visit to your cafe - the hot chocolates, biscuits & cakes were the best ever tasted! We'll be back!"
The Page Family x - Aug '10
"Original, beautiful, extremely yummy chocolate"
Gilly Allen - June 10
"Our chocolate bars arrived yesterday and I would like to say a huge thank you as they look and taste fantastic. Thank you for all your help, your customer service has been great! Please send our thanks to everyone at Chococo who helped and I wish you all the success for the future."
Genesis Freight Corporate Order - March 10
"I was very lucky to have received a fantastic Mothers Day Hamper from my son, which was heavenly! I am still chomping my way through each and every divine item!! The packaging,presentation,and ideas were really original,and well thought out, and the chocolate 'menu' left me drooling!!! It was all so prettily done, and very feminine,too, and it has all tasted fabulous. Well done! I have ordered your chocolates before, for friends and family,and never have received any myself,so this is a real treat! Will be keeping the lovely box,tissue and confetti to package my good friend's birthday present in. Too good to waste!!"
Carolyn- March 10
"I was a winner in the Clipper Tea & Chococo competition. I gave the chocolates to my wife, as the next day was mother's day (she's expecting our 1st) & she just loved them, im just hoping that they don't become a craving. A BIG Thank You for producing such lovely chocolates."
Darren - March 10
Dear Claire, Andy and the Team, I had a phone call from my friends yesterday, in absolute raptures about your wonderful chocolates. You will certainly be having three more customers to deal with.
"I've been sent some of your chocolates for the first time as a corporate gift and they are the most incredible, delicious chocolates I've every tasted. And their presentation is fabulous. I will be recommending them to everyone I know."
Sally - Feb '10
"A belated and BIG thank you for managing the delivery of our corporate chocolates so efficiently. I’ve had such positive feedback from them regarding the chocolates (first and foremost) and the packaging (which I absolutely adore)."
Susan - Virgin Media corporate client Jan '10
"The christmas boxes to our clients have gone down very well, they loved them. they have all commented about the lovely presentation, the quality of he chocs and the fact that we used a local Dorset company. so many thanks and happy new year to all your team. "
Peter of E-Mango - corporate client Jan 10
Hello, I received a bar of your 'Milk Chocolate Heavenly Honeycombe' as a Christmas gift. I enjoyed it so much I felt I should let you know. The flavour of the chocolate was wonderful in itself but what really did it for me was the light crumbly texture. Also it was probably the only honeycomb chocolate I have ever really got on with. Thank you very much and keep up the good work.
Jacob - Jan 10
"I have previuosly ordered your chocolates before, for dear friends and family, and they all were absolutely estatic about your creations! I have just had a peek on your website, and seen how much your business has grown, and I am so thrilled for you all. I have also just moved near sandbanks, after 25 years in Hertfordshire, and guess what?!! Come the summer I will be making my way over to your shop to see you all in person, and try some of the delights for myself! At long last......... Well Done!"
Carolyn - Jan 10
"We were lucky enough to receive a box of your fresh chocolate selection for Christmas. We just wanted you to know that these were the yummiest, scrummiest, bestest chocs we have EVER tasted and not being in the first flush of youth we've tasted a few!! Congratulations to you and may success continue"
Shirley & Allan - Dec 09
"I just wanted to thank you for a flawless execution of our Christmas giveaway to our clients. I have been getting emails all day commenting on how lovely the packaging and the chocolates were. Many comments as well on how pleased they are the there will be more coming. I think you will probably get some business out of this."
Powerchex corporate order - Dec 09
"We have received everything and the office loves the chocolates, as do our colleagues across the Europe Middle East India and Africa area. Thank you for all your help in getting these orders filled so quickly.
Wishing the team at Chococo a very merry Christmas and prosperous 2010!"
Ernst & Young Corporate order - Dec 09
"Brilliant! What a marvellous selection. Mum who is 82 and not so well thought they were the best ever. Many thanks for all your efforts"
Eileen & James - Sept 09
"We have just been to Swanage for our usual Dorset holiday, had visited Chococo before but this was the first time we actually purchased box of chocs rather than bars and have to say we have fallen in LOVE. The most wonderful tasting chocs ever so congratulations on your superb products. we have just joined the 6 month choc club and we will receive our first box 9th Oct, time to finish the 2 boxes we purchased in swanage last week. Trying to savour them a couple each evening as a wonderful treat!!"
Heidi & Mel - Sept 09
My husband loves all chocolate but particularly loves the Chococo variety. From the orders over recent years, you could probably work out that his birthday is 1 September. Every year, his birthday treat arrives exactly as ordered on exactly the day specified and this year was no exception. So thank you for all your hard work and for the lovely chocolates - the honeycomb varieties are a special favourite!
Mary - Sept 09
"Hi, Chococo, Just a quick few lines to say how delighted I have been with Chococo's service this year. I have placed 6 orders with you this year. Indeed I have relied on you to mark birthdays & important events for my loved ones!! They have enjoyed absolutely everything!!!I am currently living & working in the UAE & it's great to know I have all bases covered. I know of you from visiting Swanage regularly & look forward to my hot choc in your cafe :) Thank you! Well done!"
Heather Aug 09
"Hello! I ordered some chocolates from your site over four years ago, they went missing in the post and you were very lovely and sent out some more for me, special delivery so they were in time for my friends birthday. I just saw you advertised on facebook and thought I'd have a quick look, Its really great to see how well you are doing. Your customer service to me back then was second to none and it has obviously continued for other customers, I'm so glad you're doing so well :)"
Elizabeth - July 09
"I am extremely impressed with your products and service. The chocolates I ordered for my husband's birthday are superb (he did let me try one!) and there is no way they will last two weeks. Your service and packaging is fantastic (a nice touch with the birthday confetti!) and I will definately buy from you again & I hope my family will have taken the hint and buy me some for my birthday!! Thanks to You magazine for the advert & promotion code as I wouldn't have known about your company otherwise. Look forward to buying from you again."
Trish - July 09
"I just wanted to say how absolutely bloomin' tasty and moreish your choccies are! My dad has been buying me a box ever since he discovered your hidden gem of a shop and last weekend my DH and I visited ourselves to stock up and to sample your Deluxe Hot Choccie in the shop..hopefully my art work is now up on the wall ;-) I just wanted to say that the dedication that everyone puts in to these chocs from the making to the selling has really paid off in my opinion. These are absolutely, 100%, the best chocolates you can buy in the UK I reckon. Keep it up, I'm running low on the cherry ones!"
Shula - July 09
"I came to the shop today to buy various gifts for friends. Despite the fact that you were very busy, your staff could not have been more helpful and friendly. So thanks - it makes a real difference"
Will - July 09
i just wanted to say i got my order today and.......... OH MY ITS SOME YUMMY, OH YUMMY FOR MY TUMMY, SO SO YUMMY!! THANK YOU SO MUCH :) :)
Nance - June 09
Natalie - April 09
I've tried them all, L'artisan du chocolat, Paul A Young, La Maison Du Chocolat, Demarquette, Your chocolates excel by a mile, they are the freshest and not smothered in sorbitol, and you are so nice to speak with. Long may you keep me happy in chocolate.
Anne-Marie March 09
"I've just been given a small selection box of your chocolates and they are absolutely amazing. They left me pretty speechless (no mean feat, and generally I'm not a chocolate fan).My friends and I had to hold ourselves back from trying the next one, just to see what flavours the next would bring!"
Louise - Feb 09
"A few hours ago I tasted your chocolate. I'm still smiling. Thanks."
Bjorn - Feb 09
"I was bought a box of your chocs as a leaving present from my last job and I was absolutely BLOWN AWAY!!!! They were amazing!!! I've been telling everyone I know about your company!"
Sarah - Feb 09
"Beautifully gift wrapped box of the most delicious chocolates I've ever had! I'll definitely be buying from you again..."
Catherine - Feb 09
"My wonderful husband gave my daughter and me your raspberry & champagne truffles on Saturday - just wonderful. Thank you!"
Norma - Feb 09
"My daughter's reaction, on unwrapping the personalised chocolate bar, was "Oooo, it's gorgeous". I have not heard any comments on the taste, but I imagine she is too busy eating it"
David - Feb 09
"I received a box of your chocolates as an Xmas present...the taste was out of this world, probably the best chocolate I have ever eaten - absolutely heavenly"
Beverley - Jan 09
"The best chocolates ever. I was also given some M & S chocolates which didn't even make it into the OK category"
Jim - Jan 09
"Hello, I received a selection box of 25 chocs as a gift and I must say that the Christmas pudding was amazing! I could eat 25 of just those chocs! Well done!"
Stuart - Jan 09
"Chococo has certainly been one of our best discoveries of 2008"
The Point Marketing - Dec 08
"The majority of our clients have confirmed receipt and are all very pleased with your excellent product".
Anthias Consulting - Dec 08
May I say it's always a terrific pleasure to deal with such a great team at Chococo, and I'm not surprised to hear that you are working yourselves off your feet.
John - Dec 08
Not only do you make the most DELICIOUS chocolates in the world, but you also have a brilliant web site
Lois - Dec 08
"Thank you Chococo, parcel arrived safely. Thrilled with chocs and I think your service has been superb throughout"
"I bought my daughter a large box of your assorted chocolates. Not only did they get there early next day, she texted me to say - these chocolates are A*MAZE*ING! The best I have ever tasted...next time I will buy some for myself so I get to taste them too! Well done from a satisfied customer."
Lynn - Nov 08
"A good friend gave me a box of your chocolates when she came to dinner a few weeks ago. They are quite simply sublime both to eat and to look at."
Anne - March 08
"My husband visited today with our 4 children, his Mum and her friend and they haven't stopped talking about the fantastic time they all had with you. We have been to the shop before, but hadn't seen behind the scenes - thanks for a great day - and we hope to come again next week when I'm off work."
Sally - March 08
"Thank you very much for the lovely chocolate. I have ordered from you before but always for other people and we have bought from your shop when visiting our beloved Swanage. However, it was the first time I have ordered just for me (as I needed cheering up) and your beautiful packaging and hand written message cheered me up before I had even tasted the chocolate!
"Hi Team! I just wanted to say thank you for the chocs I got through the post today, the presentation is so fantastic, I wish they were for me! However they are to be taken over to the USA for my sister who is an ex-pat over there. She's managed to turn her American husband and children into english chocolate lovers so I'm taking some of your choc over as a treat. I know they won't be disappointed. Also thanks for the card, it's a really nice touch, kind regards"
Genevieve - May 08
"I just wanted to say thank you very much for the purbeck marble birthday cake that I ordered from you, it was totally delicious and did not last very long at all!"
Hazel - June 08
"My clients are LOVING them - I always get several emails from the office where it's gone and I'm genuinely delighted with the service".
HMV - July 08
Hi Claire and Andy, Just wanted to say a big thankyou for the summer selection box you sent for my sisters birthday today. She was over the moon with them, and thought the gift wrapping was lovely. I have previously used your service for my brother in laws birthday, and for Christmas, as they're both real chocoholics, and it's nice to send something more original than the usual run of the mill chocolate boxes. Once again, many thanks for your good service and excellent and original products. Kind regards,
Susan - July 08
"Hello, Just a quick note to say i've just devoured a box of your chocolates and they are the most delicious thing i've ever tasted!!! I like to think of myself as fairly chocolate-adept and i can often be seen hanging around the Chocolate Society in Pimlico and even sometimes Pierre Marcolini in Brussels but your creations are amazing! well done and i wish you all the best with your business"
Dan - July 08
"Hi..just wanted to say how delicious your chocolates are..we just love them! now got the children hooked as well! and they cannot wait to come over and visit your shop and watch the chocolate being made again soon."
Pauline - Aug 08
"My order arrived in very good time. There is still quite a lot of it left as it is being eaten very S L O W L Y! My daughter is delighted with the spicey and hot mix and really enjoys the chocolates, commenting that she was surprised by the quality of the chocolate (I, of course, was not surprised having had previous experience of Chococo chocs, but its a really good commendation of the excellence of your product).
The box and contents looked special and I like the touch of tying each different product with contrasting raffia (?). Looked real classy and demonstrated the care you take with all aspects of your product."
Felicity - Sept 08
My son told me your chocolate slab, is absolutely delicious and beautifully wrapped. "made & sent with pride". so many thanks to you & the team.
"Thank you so much for the beautifully packaged parcel. The glittery balloons and birthday greetings were a lovely surprise, needless to say, we were all delighted with the chocolate contents. A super selection."
Catherine - Oct 08
"Having read about your chocolates in Metro on my way to work I was very pleased when my godmother presented me with an Easter box of them. They were absolutely delicious and I look forward to trying the other flavours"
Victoria April 07
"I received my first order from you yesterday - fridge cake and honeycomb bar and it was delicious. I've eaten a good bit of it and am trying to save some for those it was intended. I must say I was over the moon at the packaging. A very happy Easter to you all"
Mandy - April 07
"Hello! My parents live in Australia and I thought you might like to know that every Christmas and birthday they order me a selection of your chocolates which are then delivered to my door. They are absolutely gorgeous! This birthday they sent me one of their favourites, the Caramel Kisses - unbelieveable! Keep up the good work!"
Lisa - April 07
"This morning I received a gift for my friend (the hen) that I ordered for my friends Easter treat. She absolutely loves it. The wrapping it comes in is lovely and the hand written note is such a nice touch. Thank you very much for your effort and care. I look forward to coming down to Swanage in the summer for my hols and picking up a big order of chocolate!!!!"
Caroline - March 07
"Just wanted to say how much I *love* your chocolates. They are the best I've ever had - they are so melty and lush. I load up every time I come to Swanage. It's really good to be able to support a local business too. Well done all of you!"
Catherine - March
"After such great customer service, thought I would confirm that my quite frail mum was beside herself with the package, thank you for marketing such perfect presents, I did not even have to choose the contents of the present, your ‘mother’s day’ pack was 5 star, as your chocolate have always been. I look forward to doing business again"
Michael - March 07
"Folks, my wife and I have been fortunate to receive two boxes of your chocs in quick succession. In our (expert) opinion, yours are the best chocs now available, surpassing anything the Belgians or French have to offer. In particular, the one with the dried raspberries on the outside is a complete masterpiece and an unparalleled flavour explosion! Thank you and keep up the good work"
Pete - Feb 07
"Thanks for getting my chocolates delivered on time - you never let me down and you're products and packaging are always 2nd to none!"
Emmalene - Feb 07
"Your order has just arrived and I have taken a little peek. It is beautifully crafted and wrapped so nicely. Thank you all so much - if I wasn't so far away, I'd get in the car and drive to Purbeck and give you a hug!"
Tricia - Feb 07
"thank you CHOCOCO .... the amazing choccy hearts arrived this morning and look delicious ... only hope we can wait until the special day ! thanks again and am sure will be back soon"
Sue - Feb 07
"they really are the most delicious chocolates I have ever tasted"
Aimee - Jan 07
"exquisite, best chocs we have ever had" - Linda Dec 06
"thank you for your excellent service and gorgeous chocs" - Lisa Dec 06
"I just wanted to say a big thank you for my chocolates which arrived today - they were beautifully packaged and thank you also for the handwritten card. In this day of multinational big business, it is so nice to get that personal touch from a company" -Jonathon Dec 06
"The best, most beautiful chocolates I have ever eaten! They arrived when you said they would and the handwritten card was such a lovely personal touch! You have a new regular customer. I look forward to enjoying more of your products - Sharon Nov 06
"I just wanted to say how wonderful I think your chocolates are, my aunt got a box out when we were at a family party and they caused a stir, everyone said how great they looked and the tasted just as fantastic" - Jayne Aug 06
“Chococo encompasses all that is good in the world, wraps it in happiness and delivers with joy!”
Joanne June 06
Another resounding success! Thanks for the Chilli Tickles received by my husband today. Delicious!
Allison May 06
"Thought I was a bit of a chocolate boffin and knew good chocolate!! - That was until I was given a box of your chocolates as a gift - BEST CHOCOLATE I'VE EVER TASTED!!!!!"
Joy May 06
"My order arrived today - beautifully wrapped and the personalised card was charming. Your chocolates are to die for - adult unadulterated BLISS. Thank you, thank you, Chococo staff - you are wonderful. Have a blissful Easter"
Patricia April 06
"These are the most divine chocolates I have ever tasted, especially the cinnamon and the nutmeg ones. Not only are the chocolates superb, they came in packaging with a lovely personal touch! Perfection!"
Sarah March 06
"It must be really difficult to something new with chocolate, but you really have done just that! Not only are your chocolates innovative the packaging just makes them look a million dollars.......you know that you are in for something delicious even before you bite into one. Congratulations"
Phillip Feb 06
"On my recent visit for Christmas (from Canada), Dad presented me with a box of your truffles. I can honestly say they were the best I have ever eaten"
Anne Feb 06
"I gave the dark chocolate selection to my friend for her birthday and she told me that "they were the best chocolates she had ever tasted, absolutely incredible flavours" Needless to say she will be ordering some more for herself. Thank you for making her birthday special"
Denise Jan 06
"Your dulce de leche choccies are the finest thing known to human-kind. When I die & go to heaven, I am going to be fed these all day every day by George Clooney"
Leigh March 05
"Just finished a box!...Unsurpassed. Delicious & original. Thankyou"
Jane Feb 05
"The best chocolates I have tasted in years!"
Jessica Jan 05
"Each chocolate was mouth watering, they reminded me of a box of jewels with the twinkle of the foils & the stars sparkling...I enjoyed every one"
Francesca Jan 05
"Just received as a gift best ever tasted - will definitely buy more"
Diane Jan 05
"I purchased chocolates for my husband for Xmas & just wanted to say thank-you for your excellent service and apparently delicious chocolates...they have been so good that I have not tasted any!"
Gillian Jan 05
"Thankyou all at Chococo for the truly delicious chocolates & excellent service. I only wish I had ordered a larger box"
Ian Jan 05
"I was stunned & delighted to receive an edible work of art....congratulations on creating a little selection of heaven"
Shauna Dec 04
"The office is currently filled with moans of "Oh my God" as everyone samples a choc..."
Shankara Oct 04
"Wonderful, wonderful shop & factory. Staff fantastic, taste fantastic"
Shop feedback book Aug 04
"I just received my first order from Chococo and was floored by the quality and presentation of your chocolates...the flavour combinations are amazing - a party for your tastebuds...it's refreshing to see how much you care about freshness, quality & having the best ingredients"
Vivienne April 04
Your chocolates rounded off our evening so well. Everyone enjoyed them, they are scrummy"
Sir Chay Blyth Feb 04
"Deary me, I seem to have become addicted to your chocs!"
Carol July 04
"I bought a box of your chocs for my Mum's birthday and she absolutely loved them, going as far to say that they were the best chocolates she has ever tried....I am absolutely devoted to your chocolates and recommend them to everyone I know!"
Anne Feb 04
"Great service and an amazing product. We will be ordering again!"
Huw Feb 04
"...thankyou for staying true to your principles and providing an excellent product"
Debbie Feb 04
"Just an email to say how fantastic I think your chocolates are...have NEVER tasted anything like them before and I've eaten my fair share of chocolates!"
Sarah Nov 03
"I was recently bought your cascade by someone who knows how much I love chocolate. I consider myself something of a chocolate connoisseur and can say without hesitation that your chocolates were the most delicious I have ever tasted, your Chilli Tickle is a stroke of complete genius. Thankyou"
Lois Sept 03